Assistant Director of Military & Veteran Affairs Center

University of the Incarnate Word

San Antonio, TX, USA

Published: 12/15/2025

Full Time

Assistant Director of Military & Veteran Affairs Center

UIW Mission

Position Summary
The Assistant Director of Military & Veteran Affairs (MVA) Center is responsible for managing daily operations of the MVA Center, facilitating compliance for VA education benefits, and serving as a liaison with VA Education Services. The Assistant Director of MVA Center reports to the Sr. Director of Military and Veteran Affairs.

This position requires the ability to successfully acquire military clearance to access UIW MVA Offices located at the local military bases of Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.

Essential Functions

Job Duties

Knowledge Skills and Abilities

Extensive knowledge of federal, state, and institutional regulations governing Veterans Affairs (VA) education benefit programs, including Chapters 30, 31, 33, 35, 1606 and DOD Tuition Assistance policies.
Proficiency in MS Outlook, Word, Excel, or similar systems.
Excellent communication skills, verbal, written, and interpersonal.
Strong organization skills.
Strong problem solving and analytical skills.
Ability to effectively work independently and in a team environment.
Excellent ability to effectively manage multiple priorities in a deadline driven environment.
Strong budget management skills.
Strong presentation skills.
Excellent customer service skills.
Ability to travel using personal vehicle to respective MVA offices located at local military bases.
Ability to effectively learn internal systems such as Banner and Degree Works.
Ability to work effectively with individuals from diverse communities and cultures.
Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
Bachelor's Degree.

Required Work Experience

Five (5) years of professional experience in higher education veterans services, or relevant area.
Two (2) years of supervisory experience in this field.

Preferred Qualifications

Master's Degree.
Higher Education experience in Military and Veteran Services.
Experience serving as a School Certifying Official (SCO) or working directly with Enrollment Manager.
Banner experience.
Experience developing programming, outreach initiatives, or events for military-connected students.
Experience working with military populations, military culture, or military installations in a professional capacity.

Required Certifications, Licenses or Registrations
Must have a valid driver's license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.

Work Hours
Monday through Friday 8am to 5pm with extended hours to include weekend work as needed, especially during peak periods, to meet departmental goals.

Physical Demands

Ability to lift up to 30lbs for table and marketing materials set-up/tear-down at events.
Ability to reach overhead, bend, and squat to retrieve marketing/events materials.
Ability to push/pull marketing carts holding up to 45 lbs.
Ability to actively engage in events for extended periods of time. Ability to regularly move about base offices, main campus and event venues to actively engage potential/current students and respective base staff, as well as attend meetings on and off campus.

Posting Number: AS2206PO
Job Type: Full Time
Job Category: Administrator (exempt)
Desired Start Date: 02/02/2026
Position End Date (if temporary):
Reports To: Sr. Director of Military & Veteran Affairs
Salary: $60,000 Annualized
Open Date: 12/12/2025
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant
N/A.

To apply, visit https://jobs.uiw.edu/postings/30148

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).