Director of Welcome Center and Campus Experience

University of the Incarnate Word

San Antonio, TX, USA

Published: 11/26/2025

Full Time

Director of Welcome Center and Campus Experience

UIW Mission

Position Summary
The Director of the UIW Welcome Center and Campus Experience is responsible for directing the UIW campus visit experience for prospective students, families, and K-12 school groups. The position directs the student ambassador program, yield and engagement events, and new student orientation. The Director of Welcome Center and Campus Experience reports to the Associate Vice President for Enrollment Management and the Student Experience.

Essential Functions

Job Duties

Knowledge Skills and Abilities

Advanced MS Office Excel, Word, PowerPoint, Outlook and Teams.
Proficient with CRMs - preferably Recruit and Element 451.
Ability to build strong relationships with the admissions team and departments across campus.
Ability to successfully develop, coordinate, and plan campus-wide programming.
Highly organized and detailed oriented with ability to effectively multitask.
Excellent prioritization skills and ability to meet deadlines.
Strong problem-solving and quick decision-making skills. Strong adaptability to changing needs, schedules, weather, and unscheduled visits; ability to pivot and work when crisis occur in events; ability to effectively execute risk management strategies.
Ability to assess, manage, a strategically work within an assigned budget.
Outstanding interpersonal skills and the ability to make a positive first impression.
Proficient in written and oral communication.
Ability to work effectively with individuals from diverse communities and cultures.
Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
Bachelor's Degree.

Required Work Experience

Six (6) years of professional experience in small and large event planning, coordinating, and program management. Note that relevant student experience will be considered.
Three (3) years of supervisory experience in an office or relevant setting. Note that relevant leadership experience will be considered.

Preferred Qualifications

Master's Degree.
Professional experience with small and large university event planning.

Required Certifications, Licenses or Registrations
Must have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.

Work Hours
Monday through Friday 8am to 5pm with extended hours as needed to include weekend hours, especially in the planning and execution of events, to meet departmental goals.

Physical Demands

Ability to lift up to 25 lbs of recruiting and promotional materials.
Ability to reach overhead, bend, squat to retrieve marketing/event materials.
Ability to push/pull library/equipment carts holding up to 40 lbs.
Ability to actively engage in events for extended periods of time.
Ability to regularly move about campus and event venues to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.

Posting Number: AS2194PO
Job Type: Full Time
Job Category: Administrator (exempt)
Desired Start Date: 01/16/2026
Position End Date (if temporary):
Reports To: AVP for Enrollment Management
Salary: $65,000 Annualized
Open Date: 11/19/2025
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant
N/A.

To apply, visit https://jobs.uiw.edu/postings/30109

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).